Organisation Category: Accommodation & Food Services
Our team have roasted exceptional Fairtrade Organic coffee in Auckland since our inception in 2001. From our roastery, in Mt Eden, we supply coffee and drinking chocolate to over 70 cafes across the country and pride ourselves on our commitment to continually bettering how our business supports this earth and its people. One way we do this is by bagging all our beans and drinking chocolate in NZ made home-compost friendly packaging.Quality is paramount to us. We work with cooperatives and traders to source green coffee from Fairtrade organic farms across the world and our team are constantly looking for new and interesting flavour profiles that produce a well-rounded cup. For the past 4 years, we have travelled to Papua New Guinea to visit HOAC; the HOAC farmers beans make up the largest portion of our popular house blend – Aotea.We ‘cup’ our coffee daily at our roastery in Mt Eden to ensure that every origin we buy, blend and roast can stand up to our quality standards. Anyone is welcome at our weekly cupping sessions, if you wish to join us, please get in touch with us on firstname.lastname@example.org
We recognise that it’s near impossible to run a completely flawless business and that we need to continuously analyse our values, systems, processes and procurement strategies to enable us to set benchmarks to improve in the future. If you who have followed our journey since the beginning you’ll know we try not to follow others; we’d rather be an outlier and innovator whilst incorporating our core values. This approach is by no means perfect; we’ve tried stuff that has impacted our financial sustainability and have learnt from our mistakes. As our business matures we have been able to refine our commitments and values which include:
— A steadfast commitment to third-party accreditation through Biogro Organic Certification & Fairtrade certification. We truly believe that healthy food grown in healthy soil creates healthy people and that our business should not prosper at the expense of others.
— In 2016 we were the first New Zealand roaster to sign up to the Fairtrade accredited Fair Climate Fund to offset the carbon from every kilogram of coffee we roast against an Ethiopian climate project. As coffee roasters we are acutely aware that our business contributes to our earth’s rising temperatures across various stages of our supply chain - from coffee farm to coffee roaster to coffee table. We aim to ensure our whole company (not just our coffee) is carbon neutral and we are taking steps to achieve this by the end of 2019.
— Our coffee and drinking chocolate are packaged in Econic packaging. Econic® provides the same functionality as traditional fossil fuel-based films with the added advantage of being compostable. Econic® packaging is made from 3 compostable films that are laminated together to lock in the freshness, taste and flavour of our coffee and drinking chocolate. The films are derived from sustainably–produced wood pulp and GM-free corn sources. Each film has been internationally certified to the European and American compostability standards (EN 13432 and ASTM6400) and is made in New Zealand.
— We support our namesake bird, the native kōkako, by way of Rotoehu Ecological Trust (RET) and their team of volunteers. RET is one of many groups across New Zealand protecting kōkako habitat. We support RET's efforts to revive the kōkako population in the Pongakawa forest (nestled in the Bay of Plenty) by way of regular donations and our team head down to help them with their work in person at least once a year. Kōkako customers can also support RET's work, year-round, by using the coupon code ‘ROTOEHU’ on our website - the coupon reserves the takings from the sale for the Trust.
— We take a holistic approach to procurement when selecting suppliers, packaging or introducing new products. Where possible this includes decisions not only based on cost or price but rather based on quality, end of life use, impact on the environment and impact on people. If we don’t understand our supply chain, we don’t know how it’s impact on the environment and the people producing it. This could impact the quality, safety or reliability of the finished product and cause us reputational damage.
— All customer orders are shipped in cardboard boxes, from our coffee subscriptions through to large orders to our wholesale customers. Our roastery team do their best to pack appropriately so we aren’t shipping in oversized boxes. When we need to protect goods for shipment we use a product called Pop Starch from Friendly Pak which is made in NZ from expanded starch and is 100% compostable (and edible — we tried it).
— When possible we travel to origin every 12 to 18 months to assess and understand how coffee production and cultivation is impacting the natural biodiversity of the coffee growing regions. Our visits are primarily to Papua New Guinea where coffee grows well amongst the existing natural habitat in the mountain regions.Awards and Certifications:
- NZI Sustainable Business Network Awards Winner
- BioGro Organic New Zealand
- Fair Trade Certified
Offers for SBN Members
Use the code SBN on our website and we'll shout you shipping.
Listing last updated 22/08/2017